SHIPPING

Shipping is available WORLDWIDE.

We aim to process and dispatch all orders within 1-2 Business Days.   

If you are located within Australia the current shipping methods are available:

Australia Post

Express Post $13.00 2-3 Business Days 

Standard Post $10.00 5+ Business Days (FREE IF YOU SPEND OVER $160)

Please note that our warehouse is located in Western Australia, express next day delivery is not guaranteed for eastern states.

New Zealand:

Standard Post $15 5+ Business Days (FREE IF YOU SPEND OVER $250)

Express Post $25 4 Business Days

 

USA

For customers living in the US we use Australia Post/USPS service. Please enter your tracking information into the USPS Tracking Service 5 days after dispatch for the most accurate updates.

FREE STANDARD SHIPPING WHEN YOU SPEND $250 OR MORE

Standard Post $25.00 AUD 10+ Business Days 

DHL EXPRESS $35 AUD 5+ Business Days

Please note that some items have weight based shipping rates and will incur a higher postage cost. You will be notified at the checkout.

 

UNITED KINGDOM 

Standard Post $25.00 AUD 14+ Business Days

Express Post $35.00 AUD 10+ Business Days

 

REST OF THE WORLD

Standard Post $25.00 AUD 14+ Business Days 

DHL EXPRESS $50 AUD 5+ Business Days

We will not held liable for any loss, damage or delay caused through postal services.

 

​PRE ORDERS

If you ordered a pre-order item, in addition to other products which are in stock now, we will wait to receive your full order before dispatching.

If you would like to receive in stock products earlier you must make seperate orders.

Alternatively you can arrange to purchase spilt shipping by contacting us via email hello@loleiaswim.com

Please allow 2-3 business days for dispatch once the pre-order shipment is delivered to us.

Pre-order time frames are not exact, instead these are estimated timeframes of dispatch and could be subject to change

 

DUTIES AND TAXES

The customer is responsible for all customs & duty fees payable upon delivery. Duties and taxes are not included in the shipping price. Please contact your local customs office if further information is required.

If you choose to reject or refuse delivery due to customs fees there will be a $70AUD return fee deducted from your refund/store credit. This return fee covers the return shipping and fees. 

 

DELIVERY

Once the package has been accepted by the postal service, we are no longer responsible for the delivery. We are also not responsible for any shipment delays, missing, lost or stolen packages. If you are having issues with your delivery, please contact your local postal service directly. To avoid any delivery issues, we suggest requesting for signature on delivery or using the Free AusPost Parcel Lockers if you are in Australia.