Shipping
Shipping is available WORLDWIDE.
We aim to process and dispatch all orders within 1–2* Business Days.
*During busy sale periods, we aim to dispatch all orders within 3-5 business days. Thank you for your patience!
Shipping Within Australia
Australia Post
Express Post – $13.00 2–3 Business Days
Standard Post – $10.00 5+ Business Days
FREE STANDARD SHIPPING WHEN YOU SPEND OVER $200
Please note that our warehouse is located in Western Australia, and express next-day delivery is not guaranteed for eastern states.
New Zealand
Standard Post – $15 5+ Business Days (FREE IF YOU SPEND OVER $250)
Express Post – $25 ·4 Business Days
USA
SHIPPING UPDATE 18/03/2026: Due to the USA tariff requirements in place as of August 2025, tariffs are now calculated and charged at checkout. There will be no fees charged during transit as previously, all duties and taxes will be charged at the time of purchase. DHL Express is currently our only shipping option to the US. Any orders placed before March 18, 2026 will still be charged duties during transit, please keep an eye out for an email from DHL Express.
FREE EXPRESS SHIPPING WHEN YOU SPEND OVER $400AUD
DHL EXPRESS – $25 AUD 3-5 Business Days
Please note that some items have weight-based shipping rates and will incur a higher postage cost. You will be notified at checkout.
United Kingdom
Standard Post – $25.00 AUD · 14+ Business Days
Express Post – $35.00 AUD · 10+ Business Days
Rest of the World
Standard Post – $25.00 AUD · 14+ Business Days
DHL EXPRESS – $50 AUD · 6+ Business Days
We will not be held liable for any loss, damage or delay caused through postal services.
Pre-Orders
If you ordered a pre-order item along with in-stock items, we will wait to receive your full order before dispatching.
If you would like to receive in-stock products earlier, please place separate orders.
Alternatively, you can request split shipping by emailing us at hello@loleiaswim.com.
Please allow 2–3 business days for dispatch once the pre-order shipment is delivered to us.
Pre-order timeframes are estimated and may be subject to change.
Duties and Taxes
The customer is responsible for all customs and duty fees payable upon delivery. Duties and taxes are not included in the shipping price. Please contact your local customs office for more information.
If you choose to reject or refuse delivery due to customs fees, a $70 AUD return fee will be deducted from your refund/store credit. This covers return shipping and associated fees.
Delivery
Once your package has been accepted by the postal service, we are no longer responsible for delivery. We are not liable for shipment delays, missing, lost or stolen packages. If you experience delivery issues, please contact your local postal service directly.
To avoid any issues, we recommend requesting signature on delivery or using the free AusPost Parcel Lockers if you are located in Australia.
DHL SURCHARGES
Please note, as DHL Express is a courier service, deliveries to remote areas can sometimes incur an additional surcharge. If this applies to your order, we will contact you via email prior to processing your order.